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Order & Shipping

Need information about our order and shipping policy? We tell you all about it here!

What are the conditions for returning a product?

If you want to cancel your purchase, you can do so within 14 days after purchase. This period starts on the day after the package has been received by or on behalf of you. Products must therefore be unopened in original packaging and undamaged. A restocking fee of 10% will be deducted from the refund [...]
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What are the delivery times of Liqcreate?

We have most items in stock and can transfer the order to the selected carrier within maximum 3 working days. After transfer to the selected carrier, Liqcreate will forward the track and trace number by e-mail. The delivery of the items depends on the transit / delivery  times of the carrier/ forwarder. For the products [...]
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What is the status of my order?

Information about the status of your order can be found in addition to the shipping confirmation sent to your e-mail address, also in your account. When you log into your account and click on 'My orders', you will find an overview of your recent orders. As soon as the order is transferred to the selected [...]
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What are the shipping costs?

The shipping costs in Euro are calculated by your shopping cart, before ‘proceed to checkout’. When ‘free shipping’ is possible, this option will be selected automatically. Shipping cost can be checked at the website of our standard carrie / forwarder PostNL. When you have other questions regarding shipping costs or if your country is not [...]
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Is a product in stock?

The information page of a product at the webshop will indicate when a product is out of stock. When there is no indication that the product is out of stock, you can order the product and the standard delivery times will apply. If a product is out of stock and it was not yet included [...]
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How do I place an order?

When you want to place an order, you can choose to order directly and create an account during the ordering process. You can use this account for future orders. Orders can be placed at the webshop of Liqcreate. Click on the resins you want to order, select the packaging and the amount or products. Click on [...]
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