Privacy Policy

We appreciate your visit to Liqcreate.com and thank you for your interest in our company, our products and our web pages. By accessing or using the Liqcreate.com website, you agree to the terms of the Liqcreate online Privacy Policy. Protecting your privacy when using our web pages is important to us. We will explain below why we process personal data and how we handle personal data. If you have any questions after reading this privacy policy, you can contact Liqcreate by phone (085-060 5849) or by e-mail (info@liqcreate.com).

Our company

Liqcreate is a company specialized in developing and manufacturing premium photopolymers for SLA and DLP 3D printing technologies.

Processing personal data

Basically, you may visit our website without us collecting any personal data from you. Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract or opening a customer account. When carrying out our services/work, we process personal data. For example, we process personal data to/for:

  • To process orders and to ship orders to the inputted address
  • enter a relationship with you, maintain this relationship and to carry out agreements
  • improve and develop our products and services
  • to inform about (new) products and services
  • to honour legal obligations and archival purposes

We only process personal data if this is necessary or because you granted us permission to do so. Examples of these are: (company) name, address details, phone number, email address and payment details. We only process this data for the purpose of properly carrying out the agreement to meet legal obligations, because you granted us permission and/or because we have a justified interest in doing so (for example, to keep you informed on offers or services). If Liqcreate no longer needs your personal data, they will remove this personal data.

Transfer of personal data

Liqcreate often collaborates with other companies to ensure proper delivery of its services and goods and, if necessary, proper operational management. For example, for the purpose of contract fulfilment, personal data collected by Liqcreate is transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods. Fulfilling legal obligations can also mean that we must share personal data with other parties (for example, personal data on an invoice on behalf of tax authorities). If Liqcreate collaborates with third parties, they will make clear agreements with these parties, so careful and safe handling of personal data can be guaranteed. 

Cookies

To ensure the proper and safe functioning of our site and to view the quality and statistics of the website, we use the services of Google Analytics. To help you see relevant information, we use Mautic. For this, we use cookies and/or similar methods. Cookies are small text files that are placed on your computer or device for this purpose. These cookies do not gather your personal data. In case cookies do gather your personal data, we will always ask your permission beforehand. You can always indicate whether you want to allow cookies or not in your settings. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.

Security of the personal data

We ensure proper and suitable (organisational and technical) security of the personal data, in compliance with legal requirements and guidelines. Good security is achieved through the implementation of a series of suitable management measures, including policy, processes, procedures and software and hardware functions. These measures are documented, implemented, monitored, assessed and improved where needed. 

Retention personal data

We will not keep the personal data any longer than is needed either for the purposes of the processing, as described in “Processing personal data” or to meet the legal requirements.

Personal data provided when signing up for a newsletter, will be retained for a period to be considered relevant for adequate information on Liqcreate. You may unsubscribe from our Newsletter at any time using the respective link in the Newsletter or by sending us a message. Your e-mail address will be deleted after unsubscribing.

It is possible that your IP address will be recorded when visiting the website of Liqcreate for safety. Your IP address is kept up to 60 days.                                         

Your privacy rights

Fundamentally, Liqcreate. only processes personal data that you are aware of. You have already been informed beforehand or have granted us permission. Do you wish to know which of your personal data Liqcreate processes and do you want to receive the personal data? That is very understandable and possible as well. You can send us an email or a letter. When you have viewed your personal data and it turns out it is wrong or incomplete, you can request us to correct or supplement the personal data. In some cases, you can ask us to remove or limit your personal data. If you object to the processing of the personal data, you can do so in writing. You also have the right to file a complaint at the supervising authority of The Netherlands. If you want to file a request regarding the processing of your personal data, you can do this in writing (by email or by mail). We ask you to provide your request or objection with a motivation.